Trainings

Agency Zventa conducts trainings for sales representatives, managers of the company sub-divisions. We do not only suggest the standard programmes, but also work out new ones depending on the wish of our customer and the tasks set.

Trainings are conducted under our partners' conception support and are based on the recognized leading foreign systems. Since the foundation of our agency we have accumulated significant experience in training conduction for many our clients.

Our trainings:

• Effective sales
  This is a training for trade representatives, supervisors, working in whole-sale companies (FMCG), specialists in sales, who are directly occupied with the retail goods distribution.
  Goals: training new techniques and methods of effective work with a customer to increase sales volumes.
  Process. This training allows to get and consolidate effective communication skills. In this training we pay a special attention to the work in the conflict situations with "difficult clients". Consolidation of the effective sales skills with the usage of the video materials.
  Group: up to 12 persons.
  Duration: 16 hours (2 days).
  The program can be divided into phases according to the customer's needs.
  
  
• Negotiation methods
  This training is designed for trade representative, managers of the company subdivisions, mid and top level managers.
  Goals: business negotiations technique and skills development.
  Process. Studying stages of the negotiation process, methods of active listening; kinds of questions and effectiveness of their usage during negotiations: the body language as the additional source of information about your collocutor: methods of forming empathy: methods of the development of long-term relations with a customer.
  Group: up to 7 persons.
  Duration: 8 hours (1 day)
  The program can be divided into phases according to the customer's needs.
  
  
• Training for shop-consultants
  This training is designed for salesmen, who work with "difficult" goods (domestic appliances, building materials, furniture, equipment etc.).
  Goals: improvement of the effectiveness of the shop-consultant work with different types of clients.
  Process. studying the techniques of the work with a purchaser: types of purchasers; stages of the work with a purchaser: analysis of typical difficult situation with an active discussion method: active usage of video materials for the analysis and correction of the salesmen behavior during role games.
  Group: up to 12 persons.
  Duration: 16 hours (2 days)
  
  
• Training for promoters
  This is a training for senior students of high establishments.
  Goals: training products promotion technique during promotion campaigns.
  Process. Effective methods of contact with different types of clients, methods of goods presentation and active advertising, work in difficult conflict situations: persuasion skills.
  Group: up to 7 persons.
  Duration: 10 hours (5 days, 2 hours a day in the evening)
  Probation period and a subsequent possibility of the participation in promotion campaigns, which are conducted by the agency Zventa.

All the trainings are conducted in groups with the usage of video materials, discussions, role games and exercises.

The cost and time of trainings are discussed with our customers.

To order the training for the staff of your organization, please, contact us by the phone +38 (057) 754-93-54, write by e-mail or through the form for contacts.